All products are shipped discreetly in a brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the door step or with neighbours.
Currently, all products will be shipped to you free of charge as a gesture of good will and appreciation for choosing The Sex Boutique. We reserve the right to change this service at any given time.
To take advantage, simply add the code F100 on checkout.
For your information, we avoid middlemen and store our inventory with the manufacturers. Therefore, you will receive your order in packaging that doesn’t include any branding that makes reference to “The Sex Boutique”. Rest assured, you are still able to contact our sales support with any issues / questions you may have.
Return or exchange an item – our 100% money back guarantee! If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.
Please note: Goods will only be accepted for return if they are sent back within 14 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. Our Returns address is The Sex Boutique, PO BOX 228, Hitchin, Herts, SG4 0WW.
Terms & Conditions Of Use